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You can configure global visibility in the “Settings” section, “Products” tab of the Admin Portal.
Products page
As the result of switching the global product visibility from OFF to ON a product is activated for all customers, except customers with individual settings for this product. Switching the global product visibility from ON to OFF for a product without individual settings is allowed or prohibited depending on the product’s status. 1. It is allowed to disable a product if it’s in the “New”, “Trialend”, “Paused”, or “Deleted” statuses. As a result:
  • A product becomes inactive in personal visibility settings.
  • All settings for this product become inactive in the product tab (Accounts > Account ID > Product).
  • Disabled products are not displayed in the customer’s Customer Portal.
2. It is allowed to disable a product if a product is in “Trial” or “Active” statuses. Switch its status to “Trialend” or “Paused” before disabling the product and then try again.
settings
For a newly created customer are available all the products set in the global visibility settings.